Introduction

Welcome to RH Seating ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our QR code seat finder service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

Information We Collect

Information You Provide

Account information (email address, name) when you sign up
Event information (event name, date, venue details)
Guest list data (names, table/seat assignments) that you upload
Payment information when you purchase a plan

Information Collected Automatically

Device information (browser type, operating system)
Usage data (pages visited, time spent on service)
IP address and general location data

Guest Information

When guests scan your QR code and search for their seat, we only collect the search query temporarily to provide the seat lookup result. We do not store guest search data or track individual guests.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our service
Generate QR codes for your events
Enable guests to find their seats via the QR code lookup
Process payments and send transaction confirmations
Send you updates about your account or events
Respond to your comments, questions, and support requests
Improve and personalize our service

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following situations:

Service Providers: We may share data with third-party vendors who perform services for us (e.g., payment processing, hosting)
Legal Requirements: We may disclose information if required by law or in response to valid legal requests
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: We may share information with your explicit consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Event and guest list data is retained for 30 days after your event date, after which it is automatically deleted unless you choose to retain it.

You may request deletion of your data at any time by contacting us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

Access and receive a copy of your personal data
Rectify or update your personal information
Request deletion of your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have questions or concerns about this privacy policy or our practices, please contact us at:

Email: privacy@rhseating.com
Address: RH Seating, Event Services